Refund Policy
ย
Thank you for shopping with us.
We strive to provide high-quality products and customer satisfaction. Please read our refund policy carefully:
1. Eligibility for Refund
-
Customers can request a refund within 7 days of receiving the product.
-
The product must be unused, undamaged, and in its original packaging.
2. Non-Refundable Items
-
Used or damaged products are not eligible for refunds.
-
Discounted or sale items may not be refundable.
3. Refund Process
-
To request a refund, contact us via email or WhatsApp with your order details.
-
Once your request is approved, you will need to return the product.
4. Refund Method
-
After receiving and inspecting the returned product, the refund will be processed.
-
Refund will be issued via bank transfer / original payment method within 5โ10 working days.
5. Shipping Costs
-
Customers are responsible for return shipping costs unless the product is defective or incorrect.
6. Contact Us
If you have any questions, feel free to contact us:
-
Email: azstre.official0@gmail.com
-
WhatsApp: 03191865909