FAQ

Frequently Asked Questions (FAQs)

1. What payment methods do you accept?
We accept Cash on Delivery (COD) and selected online payment options where available.

2. How long does delivery take?
Orders are usually delivered within 3โ€“7 business days depending on your location.

3. How can I place an order?
Simply select your product, click "Add to Cart", and proceed to checkout.

4. Can I cancel my order?
Yes, you can cancel your order within 12โ€“24 hours before it is dispatched.

5. Do you offer returns or refunds?
Yes, we offer returns and refunds according to our Returns & Refund Policy.

6. Can I exchange a product?
Yes, exchanges are accepted within 7 days if the item is unused and in original packaging.

7. How can I track my order?
Once your order is shipped, tracking details will be shared via WhatsApp or email.

8. What if I receive a damaged or incorrect product?
Please contact us immediately with details and images, and we will resolve the issue quickly.

9. Do you deliver all over Pakistan?
Yes, we deliver nationwide.

10. How can I contact customer support?